Every day, water leaders and water sector utilities deliver vital services that protect public health and support the vitality of their communities, natural environment, and economy; their organizations are truly anchor institutions in your communities. Today’s utilities also face a broad range of complex challenges, including rising costs and affordability, aging infrastructure, on going regulatory requirements, enhanced customer expectations, and rapidly evolving technology. Utilities need a common-sense, replicable, and proactive set of approaches to meet these challenges. Effective Utility Management (EUM) is a water utility management program, developed by utilities for utilities, based around Ten Attributesof an Effectively Managed Utilityand Five Keys to Management Success. A full range of information on EUM is available at www.watereum.org

Workshop Schedule:

Registration: 8:30-9:00AM

Workshop Begins: 9AM

Lunch: 12noon-1PM

Workshop Ends: 4PM

Location:
McAllen Convention Center (Room Number TBA) McAllen, TX